Digital Media Specialist

📍 Yokosuka, Japan · 🏛 Commander, Navy Installations Command · 💰 $63,795–$82,938 per year · 🎓 NF 4 · 🧭 General Arts And Information (1001) · ⏳ Closes Nov 27, 2026 · 13 days left · 🗓 Posted Nov 13, 2026
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About this job

Serves as a Region Digital Media Specialist supporting Fleet and Family Readiness (FFR) Programs (N9), including Family Readiness (N91), Fleet Readiness (N92), Housing (N93), and Support Services (N94). Incumbent manages the region N9 online and digital footprint, executes digital and email promotional campaigns, and conducts market and product research to identify the best ways to reach FFR customers through digital outlets. Also serves as the Region Commercial Sponsorship Coordinator.

Duties

Ensures the consistency and accuracy of N9 Website content, supports region and installation N9 marketing staff/content contributors, and identifies digital media solutions, which will enhance N9 region/installation marketing ability to effectively support the Fleet, Fighter and Family. Plans, develops, and executes all social media, web and mobile aspects of N9 programs' strategic marketing campaigns including establishing and maintaining effective relationships with installation program directors and key staff (internal and external audiences) with an overall goal of increasing region-wide awareness of FFR programs through Web-based mobile and digital communications and emerging technology, either individually or in cooperation with installation program directors. Develops recommendations for improving the marketing strategy based on analysis of feedback from affected or interested audiences; and communicating with field FFR professionals. Develops and manages digital content and media deliverables by way of linear and non-linear web-based applications (e.g. content management systems (CMS), databases, social and interactive multimedia, etc.). Includes the proper integration of coding, graphics, editing, aesthetics, visual congruity, confidentiality, and controlled content. Maintains current Web/Mobile system information through online and offline digital application systems; coordinates with development contractor on content and digital application updates, and mobile applications and updates; and provides suggestions for implementation of new methods, strategies and ways of communicating with FFR customers. Conducts studies to determine end-user and hardware/software requirements, and to recommend courses of action to achieve product/service desired output in support of the management of digital content. Coordinates with Navy News Service, Defense Media Activity, and Navy Chief of Information on the development of digital media communications plan elements. Ensures N9 success stories are communicated to Navy leadership, as well as internal and external media. Coordinates with the CNRJ Public Affairs Officer (PAO) to identify, develop and facilitate relationships between. Works with PAO to engage CNIC, region and installation PAOs in promoting CNRJ N9 programs. Ensures FFR brand and messaging standards are maintained on all digital media solutions. Provides technical content support, training and service to region and installation N9 program directors, marketing staff and content contributors. Provides expert support on matters relating to web communications to increase awareness, interest and desire that will guide FFR leadership in influencing action, conviction and commitment from its customers. Uses a variety of digital marketing techniques to share information about N9 programs with emerging customers, including social media platforms, mobile instant messaging, wireless text messaging, electronic newsletters, digital advertisements, podcasts, and other interactive technologies. Maintains and enhances N9 programs' websites presence, in compliance with DoD and Department of the Navy (DON) policies. Performs regularly scheduled digital media, social media and site audits to find, diagnose and report or repair website issues, including broken links (both internal and external), typographical errors, and formatting inconsistencies. Builds relationships with headquarters and installation marketing directors for their assistance in disseminating digital marketing tools. Regulates and manages access rights of HQ and/or field staff users accessing the content management systems. Updates and maintains websites/mobile solutions and assists with data validation and data entry as required. Presents ideas orally and in written materials in new ways that will increase understanding among publics with varying levels of comprehension of N9 programs. Identifies analytics and user experience measurement mechanisms and metrics, and creates methods of reporting and tracking in order to analyze the effectiveness of N9 digital marketing efforts. Prepares and presents reports as required. Serves as the Region Sponsorship Coordinator. Conducts research and makes recommendations based on findings to the Branch Head related to digital media communications and software.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: Knowledge of the mission, goals, and principles associated with the management of the N9 programs, as well as strong marketing connections, resourceful networking and information-gathering skills. Knowledge of established DoD, DON, and CNIC policies, procedures and instructions that impact N9 programs' mission. Knowledge of DoD, DON and CNIC-mandated communication requirements, including media relations, internal media, social media, website policies, and community relations. Knowledge of digital marketing principles and awareness of the latest trends in customer outreach. Knowledge of website/mobile solutions best practices and emerging trends/technologies. Knowledge of effective strategic communications principles and practices. Knowledge of software programs and content management systems. Knowledge of website and mobile coding. Knowledge of grammar and media style guide requirements. Knowledge of desktop publishing, content management systems, graphic design, digital photography, and video software programs, and other software programs, in order to be able to prepare or coordinate the production of marketing products, including print and audiovisual products, social media tools and websites, and other promotional products such as advertisements and exhibits. Skill in developing and implementing marketing strategies and campaigns to increase awareness and acceptance of N9 programs and services. Skill in web writing and editing. Skill in troubleshooting potential issues with FFR digital platforms. Skill in analytical and creative ability, resourcefulness and initiative to accomplish a broad spectrum of tasks on an independent basis. Skill in establishing and maintaining effective and cooperative working relationships with representatives of community organizations and community leaders, some of whom may have indifferent or opposing points of view and conflicting interests. Ability to produce written materials that convey complex and sensitive information. Ability to work effectively and harmoniously with high-level officials in military, other government and civilian organizations. Ability to communicate effectively both orally and in writing.

Education

This position does not have an education qualification requirement.

Evaluations

Your application will be screened for the following minimum qualifications: Minimum 1-year specialized experience at the next lower grade Applicants who meet the minimum qualifications will be further evaluated for: Managing websites for government or private sector organizations Developing content and managing media Experience in using office software and graphics programs Developing and implementing marketing strategies and campaigns to increase awareness All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 11/27/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13109220It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.

Applications are handled only on the official announcement. This page is a readable copy of the public announcement data — the official version controls if anything differs.

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Required documents

The following documents are required at the time of application: Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. Proof of SOFA sponsorship: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian) If claiming Military Spouse or Family Member Preference: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian) AND a copy of marriage certificate If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.). If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50. Proof of education/training: provide a copy of your awarded/conferred college transcript(s) if claiming education consideration Note: Applications missing any required document(s) will not be eligible for consideration.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Other information

Must reside within the local commuting area. Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer is required. Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer. We utilize E-Verify to confirm selectee's eligibility to work in the United States. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Employees (and their family members) who require medical or dental care in Japan may experience severe limitations accessing medical care both on the military installation and the local economy, and also could incur costly medical expenses. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Selectees initially recruited from the United States or who are already on a Transportation Agreement will be entitled to transportation and moving costs for themselves.

Frequently asked questions

How much does this Digital Media Specialist job pay?

The announcement lists a salary of $63,795–$82,938 per year (NF 4).

When is the last day to apply?

Applications close on Nov 27, 2026 — 13 days from today.

Where is this job located?

This position is located in Yokosuka, Japan with the Commander, Navy Installations Command.

How do I apply?

Applications are submitted through the official announcement on USAJobs. Use the Apply button on this page to go to the official posting — this site never takes applications itself.

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Data: USAJobs (U.S. Office of Personnel Management), retrieved 2026-11-14 · Announcement FFR26-0668 · Official announcement. FederalJobs is unofficial and is not affiliated with OPM or the agency.
Digital Media Specialist
Nov 27, 2026 deadlineApply