Human Resources Assistant

About this job

This position is located in the Office of Administration, Executive Office for Immigration Review, U. S. Department of Justice. Incumbent provides technical support for performance of a wide range of Human Resource (HR) operations to include staffing and classification, benefits and/or payroll. This is a Competitive Service position; additional positions may be filled from this announcement within 90 days of certificate issuance.

Duties

As a Human Resources Assistant GS- 0203-7/8, your typical work assignments may include the following under supervision: Reviews, processes and resolves discrepancies related to requests for personnel actions; Evaluates personnel actions for compliance with policy and regulatory requirements; Resolves a variety of personnel issues relating to pay, within-grade increases, service computation dates, accuracy of data; Relays general information regarding rights and benefits to include health benefits, life insurance, leave, tenure, continuation of pay, payroll deductions, and direct deposit of pay; Provides technical assistance and/or counseling to employees and supervisors concerning separation procedures, including benefit entitlements, life and health insurance, retirement refunds; Researches regulations and directives and applies Office of Personnel Management (OPM), DOJ, EOIR and other guidance to a variety of recruitment/appointment options; Receives, reviews and routes correspondence and requests as appropriate; Scans and uploads documents into the electronic Official Personnel Folder (e-OPF); Provides technical assistance to HR Specialists; Conducts group or individual Employee Orientation/in-processing for new employees/transfers.

Qualifications

In order to qualify for the Human Resources Assistant position, you must meet the following time in grade requirements and minimum qualifications: TIME-IN-GRADE REQUIREMENTS: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible. Please see Required Documents for additional information). Time-in-grade requirements also apply to VEOA applicants having held a GS position in the past year. FOR THE GS-08 LEVEL: Specialized Experience: Applicants must have at least one year (52 weeks, full-time) of specialized work experience equivalent to the GS-07 level in the Federal service (or comparable experience outside the Federal service), performing the following duties: Demonstrated experience using a variety of automated systems, including NFC Payroll Processing System, to update, query, retrieve, and analyze information to document employee actions, resolve problems or discrepancies and to audit and track data needed for reports; Demonstrated knowledge of HR rules, terms, procedures, and requirements in order to resolve/process nonstandard issues related to HR automated systems, provide guidance to customers, and to perform a range of technical and administrative work in support of HR classification, staffing/recruitment, and/or benefits, and/or payroll functions; Demonstrated experience in explaining processes and procedures to employees and managers; conducting new employee orientation; and/or making presentations or briefings for benefits and/or classification and staffing; Demonstrated experience in records management to document files, upload, scan, retrieve, remove information and maintain suspense records in accordance with regulations. (Your resume must CLEARLY demonstrate this experience) FOR THE GS-07 LEVEL: Specialized Experience: Applicants must have at least one year (52 weeks, full-time) of specialized work experience equivalent to the GS-06 level in the Federal service (or comparable experience outside the Federal service), performing the following duties: Providing support assistance in areas such as classification, staffing/recruitment, benefits, and/or payroll. Using general office automation software and other office equipment to process data, compose correspondence, and generate reports using applicable databases, graphics, spreadsheets, and word processing. Processing a full range of routine personnel and pay actions across multiple systems that require researching and interpreting established HR rules, procedures, and operations. Researching, documenting, and resolving a number of personnel requests using a variety of automated systems, such as NFC Payroll Processing System and eOPF, to code, input or correct data. OR Substitution of Education for Specialized Experience for GS 07 level: Graduate education or an internship meets the specialized experience required above GS-5 only in those instances where it is directly related to the work of the position, such as Human Resources Management, Business Administration, Human Services, etc. One full year of graduate education meets the requirements for GS-7. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here.

Education

ARE YOU USING EDUCATION TO QUALIFY? Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). You MUST provide a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking, or other documentation to support your educational claims. Applicants can verify accreditation by clicking here: Database of Accredited Postsecondary Institutions and Programs (DAPIP). All education claimed by applicants will be verified by the appointing agency accordingly. (Note: If you are selected for this position based on education, an official transcript will be required, prior to your first day.) You must meet all qualification requirements by the closing date of this announcement. Special Instructions for Foreign Education: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. If you are qualifying on foreign education, you MUST submit proof of creditability of education as evaluated by a credentialing agency. All documentation must be in English or include an English translation. Translated transcripts are required. In addition, if a relevant course is not clearly qualifying (e.g. special topic, seminar, research, thesis, obscure or misleading course title, etc.), please submit an official course syllabi and/or detailed course description from the university/college for that particular course to ensure you are properly evaluated.

Evaluations

Applicants applying under merit promotion procedures will be rated in accordance with the EOIR's Merit Staffing plan. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documentation), responses to the application questionnaire, and the results of the required online assessments to determine whether you meet the minimum qualifications for the position. If you meet the minimum qualifications, your resume and supporting documentation will be compared to your application questionnaire. If your responses are not supported by your application materials, your score may be lowered and/or you may be excluded from consideration for this job. You will be assessed on the following competencies (knowledge, skills, abilities and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. NOTE: In order to be rated as meeting the minimum qualifications, we must be able to determine from your application package that you have the education and/or specialized experience that is required. Your resume should contain your full name, some form of contact information (phone number, email address and/or living address), and the following employment information: Employer name and location for each position held. From and to dates (MM/YY-MM/YY or from MM/YY to "present") for each position held. The month and year is required to fully credit your time. For part-time positions, please include number of hours worked per week, positions that do not include this information will be assumed as full-time (40 hours a week). Grade/levels held for each federal position. (Ex. GS-11; IR-06; FV-G...etc.) Detailed descriptions of experience under each position held. (Applicants must provide specific supporting examples to show that they meet the qualifications of the position shown in the announcement.) Any submitted documents not required or requested for this vacancy will not be considered (i.e. training certificates, case filings, letter of recommendations, etc.). (ALL INFORMATION IS SUBJECT TO VERIFICATION PRIOR TO FINAL SELECTION.)

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Occupational questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/13116379 Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date, 11/28/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Applications are handled only on the official announcement. This page is a readable copy of the public announcement data — the official version controls if anything differs.

Required documents

To apply for this position, you must provide a complete Application Package which includes: Your Resume (2 pages) showing relevant experience; cover letter optional. (Please see the How You Will Be Evaluated section for more details on the resume) A complete Application Questionnaire. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13116379 Complete the USA Hire Assessments, you will receive a notification with your unique assessment access link to the USA Hire system and the completion deadline if an assessment is required. Other Supporting Documents, if applicable to you. Transcripts, if qualifying based on education. (Must include your name, college name and address, courses, dates attended, major and degree, cumulative grade point average (GPA), any honors received, and date the degree was awarded / conferred.) (Please see the Education Section) Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP): To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria and must submit proof of eligibility for the special selection priority. Additional information about CTAP/ICTAP eligibility can be found by clicking here. If you are a person with a disability, claiming eligibility under Schedule A: You must submit "proof of a disability" documentation from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits ("Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability). Please see OPM's Schedule A site. Veterans Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from https://www.va.gov/records/download-va-letters/ or call 1-800-827-1000 to establish proof of disability. Spouse of a member of the armed forces on active duty: documentation showing 1) your spouse's active-duty status and 2) your marriage to the member of the armed forces (i.e., a marriage certificate or other legal documentation verifying marriage). SF50 Notification of Personnel Action, if applying as a status candidate with current or former Federal service, that indicates proof of status and time-in-grade eligibility. The SF50 must include your position, title, series, grade, step, tenure, type of service (Competitive or Excepted) and career status (career or career-conditional). No award SF50 will be accepted as proof of status and time-in-grade eligibility. Due Weight for Performance: You must submit a copy of your most recent performance appraisal, and A list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. Due weight for performance applies to federal and non-federal work. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Any other supporting documentation required for verification as described in the announcement. All documentation, including resumes and transcripts, must be in English or include an English translation. Do not submit photographs with your application package. Remove photos from badges, licenses, or other documents, as hiring officials may not review documents containing images. Failure to submit all required documents may result in your application being deemed incomplete and removed from consideration. It is your responsibility to ensure your application package is complete.

What to expect next

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments. You will be notified of your application status during the hiring process, as applicable. You may check your application status by accessing the USAJOBS website and clicking "Application Status". The process may take up to 6 weeks. The four points of notification are: Application Received or Application Incomplete Minimum Qualification Requirement Met/Not Met Eligible (Application Referred) or Ineligible (Application Not referred) Selected or Not Selected *Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice via email once this process is completed (generally 4-6 weeks). We strive to extend a final offer of employment within 90 days from the close of this announcement. Additional selections may be made from this announcement within 90 days.

Other information

Conditions of Employment: Only U.S. citizens or nationals are eligible for employment with the EOIR. Dual citizenship will be considered on a case-by-case basis. Applicants must also meet DOJ's residency requirement by having, for at least 3 of the 5 years immediately preceding application, either: (1) resided in the U.S., (2) worked overseas for the U.S. Government or military, or (3) been a dependent of a Federal or military employee serving overseas. This position is open to Competitive Merit Promotion, Non-Competitive, and Special Hiring Authority eligibles. You must meet the requirements for one of the following categories to be eligible. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. Career Transition Programs (CTAP or ICTAP):These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to [email protected]. Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act. Note: Multiple selections may be made from this announcement. Salary is approximate and subject to locality pay based on the official duty station.

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